Checklists and step-by-step guides for reliable fixes. From anchoring shelves to caulking gaps and touching up paint, HandyFix North provides educational resources to help Canadian homeowners maintain their properties with confidence.
We use essential cookies to make our site work and analytical cookies to understand how visitors use our site. By clicking "Accept", you agree to our use of cookies as described in our Cookie Policy.
HandyFix North ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect the following types of personal information:
We collect and process personal information based on your express consent, contractual necessity, or legitimate business interests. You have the right to withdraw consent at any time. By submitting information through our forms or using our services, you consent to the collection and use of your information as described in this policy.
We use your personal information to:
We do not sell your personal information. We may share data with trusted service providers who assist in operating our website and conducting our business, provided they agree to keep information confidential. We may also disclose information when required by law or to protect our rights. Data may be processed outside Canada, where different privacy laws apply.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable legal requirements, typically ranging from 1 to 7 years.
Under PIPEDA and applicable provincial laws, you have the right to:
To access or correct your personal information, contact us at privacy@handyfixnorth.ca. We will respond to your request within 30 days. We may require verification of your identity before processing requests. There is no fee for reasonable requests, but we may charge for excessive or repetitive requests.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information promptly.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Last Updated: January 2025
By accessing or using the HandyFix North website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). "User", "you", and "your" refer to you as a user of the Services. "We", "us", and "our" refer to HandyFix North. If you do not agree to these Terms, you must not use our Services.
You may use our Services for lawful purposes only. You agree not to:
All content on the HandyFix North website, including text, graphics, logos, images, and software, is the property of HandyFix North or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Certain services may require payment. All fees are in Canadian dollars (CAD) and are non-refundable unless otherwise stated in our Refund Policy. You agree to provide accurate payment information and authorize us to charge applicable fees. We reserve the right to change pricing with reasonable notice.
Our website may contain links to third-party websites or services that are not owned or controlled by HandyFix North. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, or error-free. The information provided is for educational purposes only and should not replace professional advice.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANDYFIX NORTH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE SERVICES. Our total liability shall not exceed the amount paid by you, if any, for accessing the Services.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a revised "Last Updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall continue to apply, including disclaimers, limitations of liability, and dispute resolution provisions.
By using our Services, you consent to receive electronic communications from us. These communications may include notices about your account, promotional messages, and other information concerning our Services. You agree that any notices, agreements, or other communications we send to you electronically satisfy any legal communication requirements.
For support inquiries or questions about these Terms, please contact us at:
We strive to respond to all inquiries within 2 business days.
Last Updated: January 2025
HandyFix North is committed to customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued for paid services or products. This policy applies to all purchases made through our website or other authorized channels.
We offer a 14-day money-back guarantee for eligible services and products. If you are not satisfied with your purchase, you may request a full refund within 14 days of the purchase date. To be eligible, you must contact us within this timeframe and provide a valid reason for your dissatisfaction.
To qualify for a refund, you must:
The following are not eligible for refunds:
To request a refund:
We may request additional information or documentation to verify your identity and process your request.
All refund requests are subject to verification and approval. We reserve the right to deny refunds that do not meet our eligibility criteria or that we determine to be fraudulent. We will notify you of the approval or rejection of your refund request within 5 business days.
Approved refunds will be processed to the original payment method within 7-10 business days of approval. Depending on your financial institution, it may take an additional 5-10 business days for the refund to appear in your account. We cannot expedite processing times by your bank or credit card company.
For subscription services, you may cancel at any time. Cancellations take effect at the end of the current billing period, and no refunds will be issued for the remaining time in the current period. Partial refunds may be issued at our discretion for unused portions of annual subscriptions cancelled within the first 30 days.
We take refund fraud seriously. Abuse of our refund policy, including repeated refund requests, requesting refunds after consuming services, or providing false information, may result in account suspension or termination and possible legal action. We reserve the right to deny refunds to customers with a history of abuse.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after changes are posted constitutes acceptance of the modified policy. We encourage you to review this policy periodically.
For refund inquiries or questions about this policy, please contact us at:
If you are not satisfied with our response to your refund request, you may escalate the matter by contacting our management team at legal@handyfixnorth.ca. We are committed to resolving all disputes fairly and promptly. You may also have the right to file a complaint with your provincial consumer protection agency.
Last Updated: January 2025
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies can be "session" cookies (temporary, deleted when you close your browser) or "persistent" cookies (remain on your device until deleted or expired).
We use the following types of cookies:
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties. Third-party services we use may include analytics providers, content delivery networks, and embedded media platforms.
When you first visit our website, we will ask for your consent to use non-essential cookies. You can accept or decline cookies through our cookie banner. Your choice will be remembered for future visits. You can change your preferences at any time by clearing your browser cookies and revisiting our site.
You can control and manage cookies in various ways:
Different cookies have different lifespans:
You can delete cookies at any time through your browser settings.
Disabling cookies may affect your experience on our website. Essential cookies are required for basic functionality, and disabling them may prevent you from using certain features. Disabling preference cookies will require you to reset your choices each visit. Disabling analytics cookies will not affect your user experience but will prevent us from understanding how visitors use our site.
Some cookies may result in data being transferred to countries outside Canada, including the United States and European Union. These countries may have different data protection laws. By using our website and accepting cookies, you consent to these transfers. We ensure that appropriate safeguards are in place to protect your information.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
For a detailed list of specific cookies we use, including their names, purposes, and durations, please contact us at cookies@handyfixnorth.ca. We will provide you with comprehensive information about all cookies deployed on our website.
If you have questions or concerns about our use of cookies, please contact us at:
Last Updated: January 2025